REVIEWS
We take pride in delivering exceptional service, but don’t just take our word for it – hear directly from our clients about their experiences with us.
“ Sounds too good to be legit but he's great!”
I made contact with a lot of surveyors! Tom stood out because he was able to fit us in quickly, he promised we'd receive the full Level 3 Survey Report within 72 hours of his visit to the property, and he was extremely competitively priced. The only delay in the process was because I thought it was too good to be true and that made me hesitant to book! Tom more than delivered though and the report we received was very thorough. We spoke twice on the phone afterwards so I could talk through things I was unsure about. He was great! good to be true and that made me hesitant to book! Tom more than delivered though and the report we received was very thorough. We spoke twice on the phone afterwards so I could talk through things I was unsure about. He was great!”
— Laura
“Very professional and timely support”
Very professional and timely support. Tom completed for us 2 surveys which helped us to make informative decisions on our purchase. What we found extremely helpful was guidance on potential consequences of defects observed in the property. On the day of the survey, on each occasion, Tom contacted us to briefly discuss his findings. This helped us to proceed while waiting on final report. I couldn’t recommend his services more! Thank you!
— Anna
Fully recommend Tom!
Fully recommend Tom!
He delivered a very comprehensive report (the best we have ever seen), and also went above and beyond talking us through the report and accepting follow up calls to additional queries we had and provided guidance.
We ended up not going forward with a property due to the report and went straight back to Tom for a report on the property we are about to complete on.
Tom, thank you so much!
— Heather Quinney
“Highly Recommend - Great Service”
I have to say the level of detail and content of the report Tom has sent over is absolutely brilliant, this is exactly what I was hoping for when booking a Level 3 survey! Especially as this is a big investment for us and hopefully a house that we'll be living in for many years to come, Tom’s report has made us confident that the house has been thoroughly checked.
I would definitely highly recommend Tom’s services, he’s carried out a great job for us!
— Sam Sutton
“Great service and price”
I ordered a level 3 survey on a circa 1900 house. Price was very reasonable. Office staff were very helpful and courteous when booking the survey. Tom called immediately after inspection to share the major points with me, and then followed up soon afterwards with a very detailed and informative report. He also offered to answer any follow up questions/clarifications I had (though I didn't take him up on this). Overall great experience - thanks, Tom!
— Paul Skerritt
“Happy with in-depth, timely survey”
I used Tom Barnes for our first home level 3 survey on a pre-1900 house. The level of detail was reassuring and Tom has been very helpful with addressing issues with the house and how to tackle them. Price was one of the better ones from all the quotes I got too - I would definitely recommend this company.
— Josh McMartin
“Excellent Service”
Initial enquiry resulted in a personal telephone call. Signing up was easy. It was easy to log in to find the quote, the booking and the preparation of the survey report. A personal telephone call on the day the report was carried out which was very helpful. The speed of which the report was completed and sent to me and the details and photographs in the report was extremely good and easy to understand. All in all a very professional service. I would highly recommend Tom Barnes
— Amelia Walker
“Great price great service”
Great price, but also best service. Extremely fast and efficient, very simple to get booked in, fast turnaround between booking and having the survey done and report issued. Then extremely helpful when questions asked afterwards about additional points. The report itself was very thorough and saved us money on the house as well as giving us piece of mind so all in all was well with doing and I'd recommend using Tom Barnes
— Daniel Thompson
“Very professional”
Very professional, timely service and competitively priced!
Quick to get back with quote and arrange date with estate agents. Tom called straight after to discuss the main points and full report was available within 3 days. I would definitely recommend Tom Barnes surveyors.
— Kelsey
“Excellent!”
Tom provided exceptional service from start to finish. He carried out desktop research prior to carrying out the survey which was very comprehensive and after the survey took place, he took the time to call the same day to discuss his findings with me before sending the report (which was received within 2 working days!). The entire process was efficient and transparent, and his professionalism and attention to detail were impressive. I highly recommend Tom Barnes Surveyors for fast, reliable and detailed surveying work. Thank you again.
— Laura South
“Excellent communication and service”
Excellent communication and service. Just one phone call to this amazing company and they did the rest. Survey done within 24 hours. Phoned the same day to explain findings and full report emailed next day. Very very reasonable cost too.
— Michael Earley
“Great Surveyor! Definitely recommend”
So glad I picked Tom to complete a survey on my purchase property! The cost was very competitive compared to other quotes I received but did not compromise on service and knowledge! From quote, to booking and receiving the report I was very impressed with the timescales and helpfulness from Tom! Thank you!
— Charleigh Mae Davies
“Overall FAB experience”
Overall FAB experience. Tom & team were very responsive in replying to messages, sorting out dates for surveys and keeping me updated throughout the whole process of booking a survey in, arriving for the survey & that the survey was completed.
Tom got in touch before the survey to ask for any major concerns to look out for, and even rang the same day of the survey to give a quick overview of findings before the full report! Only took 2-3 days for the report to come in, very detailed & highlighted all things needed - very handy for a first time buyer!
-Special circumstance in that after my first survey, i pulled out and when requested to use Tom for the second survey for a new house, he offered a discount fee - amazing customer service, would 100% recommend & use again if i move in the future!
Thank you.
— Amy Griffith